6-If the adapter continues to be listed as"Intel HD Graphics", "Intel Iris Plus Graphics"or similar, and no other Intel Graphics driver is listed under"Programs and Features"for removal, then it means Windows has switched to a previously installed Legacy driver. Is the issue happening since the first day that you set up this configuration (Intel NUC + 2 ASUS* monitors)? Dont have an Intel account? Check Device manager > Display adapters. For more information, please see our Download and install the, You may want to download and install other drivers found in the, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html, Intel Iris X Graphics - Saturday, 12 February 2022.txt, 4CC8B175-ED18-4A38-A69D-61B064014031.jpeg, Clean Installation of Intel Graphics Drivers in Windows. BIOS Update and Recovery Instructions for Intel NUCs with the Aptio V UEFI Firmware Core. Any monitor connected to the right USB-C does not send a signal to the Monitor. Please make sure to select your country or region and to contact us within your local business Support hours. I would like to know what you might find in the logs. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. There are not other monitor drivers available. Sign in here. To my regret I can't help you more. Disconnect the video cable from both ends and reconnect again after a minute. Regarding your question about the Logs, I assume you mean the SSU report. Try connecting a different display to the Intel NUC. I have swapped them around (I.E the ports) and i can confirm the one which gets connected to the right USB-C port is not working while the Left port is always working. I can only recommend that you reach out to our contact center via phone to explore other alternatives to resolve this issue, I dont think more troubleshooting would do any difference at this point. Thank you for your support. I have not such a cable so I can not test it but maybe youy have such a cable? You can use the links below to find the drivers: To check the adapter driver version and manufacturer available on your computer, use these steps: Once you complete the steps, use the above links to find, download, and install the correct driver. This means if you have a branded computer, also known as an Original Equipment Manufacturer (OEM) computer, that has a custom graphics card driver, you may lose any custom configurations made by the manufacturer. Open System > Display > Multiple displays. If not, repeat step 3. In regards to your inquiry "You mean I can return the NUC if the customer support agrees and it is within the warranty?". The secondary USB-C to VGA monitor has no issues. Download and run Intel System Support Utility for Windows. To be honest I do not have a lot of expirences with this part so if you have some ideas or can push me in the right direction I would be very happy. Today I installed the Intel Graphics DCH Driver for Intel NUC Version 30.0.101.1191 driver. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. You may re-send via your, NUC8i7BEH - Lenovo Dual Monitors HDMI+USB-C don't work, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (one monitor).txt, Intel(R) Iris(R) Plus Graphics 655 - Tuesday, 23 June 2020 (two monitors).txt, HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE, https://www.intel.com/content/www/us/en/support/contact-support.html#@8. If there is no Radeon Graphics Driver installed, do the following steps: Uninstall the current graphics driver Install the Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK. By signing in, you agree to our Terms of Service. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/download/19303/bios-update-becfl357.html, NUC 2nd Monitor Waking issues - Intel Communities. This is the USB C port closer to the 12-20V DC Input Jack. Please click the verification link in your email. Heres how it works. EM: Actually Switching ports, I.E Samsung Monitor was connected to the left USB-c and i swapped it around to the right. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What the heck is a Tiny-in-One? We could fix it in RPi, but not for Intel NUC device. Intel Graphics Driver Version: 24.20.100.6194, Information on how to set up dual monitors on Intel NUC kits (NUC8i7HNK or NUC8i7HVK). If so, when did the issue start happening? Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. never had similar issues . I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. How long you have had yours? https://www.intel.com/content/dam/support/us/en/documents/intel-nuc/NUC11TN_TechProdSpec.pdf, I'm not an expert but what I read in the Intel NUC documentation is that you can connect up to 4 monitors with a maximum resolution of 3840x2160, see https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. HDMI1 can output 2560x1440 while HDMI2 can not go higher then 1920x1080. Ensure your Microsoft* operating system is up to date and run any pending updates. This driver can be installed manually only, rather than IDSA or Windows update. Like i said earlier, swapping the monitors around I.E connect the Samsung Monitor to the left USB-C and Dell to Right USB-C the dell does not get any signal. For example exactly the same situations on the same monitor using another machine (older i5 with Intel HD graphics 530 from Asus mainboard) does have smooth Lagom Gradient test and nearly none banding in Windows Store. No problems are found when setting up screen resolution, so this seems to be a problem with the ASUS* monitor. Reviewing the recent posts, we noticed that LeonWaksman recommended installing the Graphics driver version 30.0.101.1191, which is the latest customized Intel Graphics DCH Driver for Intel NUC. In order to have a better understanding of the issue, please share with us the following information: Also, please download and install the Intel System Support Utility (Intel SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-. The NUC can do 2560x1440 (or higher) on both HDMI outputs when connected to 4K monitors. Please provide details. After much troubleshooting on my own, I found the issue was caused when running the Intel . My apologies for my redundant response. Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? Maybe you have a problem with the fan it selves? Q:Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU You may start the process from Step 6. 10/18/2022. Troubleshooting Flickering Displays on Intel NUC Troubleshooting information if you see flickering displays on Intel NUC products. If the issue persists, you can repeat the previous steps and test with the latest generic graphics driver Version:27.20.100.8280. Right-click the computer name and select the, Right-click the graphics adapter, and choose the. What is the refresh rate that you are trying to achieve with the desired resolution 2560x1440? I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. Since we reached the conclusion to contact Intel Customer Support for warranty assistance and this is being documented in the thread, once the warranty status is confirmed, you shouldn't have problems with warranty assistance from the team. Extended or mirrored? Sorry, you must verify to complete this action. Both screens are running now 2560x1440p. Do you work for Intel? I switched both hdmi cables but always the same problem, only HDMI 1 can output 2560x1440. (if applicable). Perfect, thank you for the details. Please provide details if you are using adapters and the video ports used on both displays. // Performance varies by use, configuration and other factors. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. So it seems the NUC and the drivers are all correctly installed. Intel NUC 12 Enthusiast Kit - NUC12SNKi54, Intel NUC 12 Enthusiast Kit - NUC12SNKi73, Intel NUC 12 Enthusiast Mini PC - NUC12SNKi72VA, Intel NUC 8 Mainstream-G mini PC (NUC8i3INH), Introducing 4th Gen Intel Xeon Scalable Processors, How to Download BIOS, Drivers, and Firmware for Intel NUC Products, Tips for Playing 4K, HDR or 3D Content on Intel NUC, change the monitor's default DisplayPort mode, Intel NUC Kit with 10th Generation Intel Core Processors, Intel NUC 10 Performance kit - NUC10i3FNH, Intel NUC 10 Performance kit - NUC10i3FNHF, Intel NUC 10 Performance kit - NUC10i3FNHN, Intel NUC 10 Performance kit - NUC10i3FNK, Intel NUC 10 Performance kit - NUC10i3FNKN, Intel NUC 10 Performance kit - NUC10i5FNH, Intel NUC 10 Performance kit - NUC10i5FNHF, Intel NUC 10 Performance kit - NUC10i5FNHJ, Intel NUC 10 Performance kit - NUC10i5FNHN, Intel NUC 10 Performance kit - NUC10i5FNK, Intel NUC 10 Performance kit - NUC10i5FNKN, Intel NUC 10 Performance kit - NUC10i5FNKP, Intel NUC 10 Performance kit - NUC10i7FNH, Intel NUC 10 Performance kit - NUC10i7FNHC, Intel NUC 10 Performance kit - NUC10i7FNHN, Intel NUC 10 Performance kit - NUC10i7FNK, Intel NUC 10 Performance kit - NUC10i7FNKN, Intel NUC 10 Performance kit - NUC10i7FNKP, Intel NUC Kit with 11th Generation Intel Core Processors, Intel NUC 11 Enthusiast Kit - NUC11PHKi7C, Intel NUC 11 Performance kit - NUC11PAHi3, Intel NUC 11 Performance kit - NUC11PAHi5, Intel NUC 11 Performance kit - NUC11PAHi7, Intel NUC 11 Performance kit - NUC11PAKi3, Intel NUC 11 Performance kit - NUC11PAKi5, Intel NUC 11 Performance kit - NUC11PAKi7, Intel NUC 11 Performance kit NUC11PAHi30Z, Intel NUC 11 Performance kit NUC11PAHi50Z, Intel NUC 11 Performance kit NUC11PAHi70Z, Intel NUC Kit with 12th Generation Intel Core Processors, Intel NUC 12 Enthusiast Kit - NUC12SNKi72, Intel NUC Kit with 13th Generation Intel Core Processors, Intel NUC Kit with 5th Generation Intel Core Processors, Intel NUC Kit with 6th Generation Intel Core Processors, Intel NUC Kit with 7th Generation Intel Core Processors, Intel NUC Kit with 8th Generation Intel Core Processors, Intel NUC 8 Mainstream-G kit (NUC8i5INH), Intel NUC 8 Mainstream-G kit (NUC8i7INH), Intel NUC Kit with 9th Generation Intel Core Processors, Intel NUC Kit with Intel Atom Processors, Intel NUC Kit with Intel Celeron Processors, Intel NUC Kit with Intel Pentium Processors, Intel NUC Mini PC with 10th Generation Intel Core Processors, Intel NUC 10 Performance Mini PC - NUC10i3FNHFA, Intel NUC 10 Performance Mini PC - NUC10i3FNHJA, Intel NUC 10 Performance Mini PC - NUC10i5FNHCA, Intel NUC 10 Performance Mini PC - NUC10i5FNHJA, Intel NUC 10 Performance Mini PC - NUC10i5FNKPA, Intel NUC 10 Performance Mini PC - NUC10i7FNHAA, Intel NUC 10 Performance Mini PC - NUC10i7FNHJA, Intel NUC 10 Performance Mini PC - NUC10i7FNKPA, Intel NUC Mini PC with 11th Generation Intel Core Processors, Intel NUC 11 Enthusiast Mini PC - NUC11PHKi7CAA, Intel NUC 11 Performance Mini PC - NUC11PAQi50WA, Intel NUC 11 Performance Mini PC - NUC11PAQi70QA, Intel NUC Mini PC with 12th Generation Intel Core Processors, Intel NUC Mini PC with 7th Generation Intel Core Processors, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i3DNHNC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i3DNKTC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i5DNKPC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro for Intel Unite NUC7i5DNKPU, Intel NUC Mini PC with 8th Generation Intel Core Processors, Intel NUC 8 Business, a Mini PC with Windows 10 - NUC8i7HNKQC, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEHGA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEKQA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7HVKVA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 Home - NUC8i7HVKVAW, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i3BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEKPA, Intel NUC 8 Mainstream-G mini PC (NUC8i5INH), Intel NUC 8 Mainstream-G mini PC (NUC8i7INH), Intel NUC Mini PC with Intel Celeron Processors, Intel NUC 11 Essential Mini PC - NUC11ATKC2, Intel NUC 7 Essential, a Mini PC with Windows 10 - NUC7CJYSAL, Intel NUC 7 Essential, a Mini PC with Windows 10 NUC7CJYSAMN, Intel NUC Mini PC with Intel Pentium Processors, Intel NUC Board with 11th Generation Intel Core Processors, Intel NUC Board with 12th Generation Intel Core Processors, Intel NUC Board with 5th Generation Intel Core Processors, Intel NUC Board with 7th Generation Intel Core Processors, Intel NUC Board with 8th Generation Intel Core Processors, Intel NUC Board with 9th Generation Intel Core Processors, Intel NUC Board with Intel Atom Processors, Intel NUC Board with Intel Celeron Processors, Intel NUC 11 Essential Board - NUC11ATBC4, Intel NUC Board with Intel Pentium Processors, Intel NUC Kit NUC7i3BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i5BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i7BNHX1 with Intel Optane Memory, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN, If the flickering occurs when connecting the display to the HDMI port on the Intel NUC, checkto see if there's an, Update Thunderbolt 3 firmware, if available, If the flickering occurs when connecting the display to the Thunderbolt/Type C port on the Intel NUC, check to see if there's a, Update the display's firmware, if available. Was the behavior the same? Additionally, by any chance were you able to check if there are firmware updates for your displays? Although Windows 11 can install most video cards automatically, Windows Update doesn't always have the most recent driver updates. Many Windows 10 updates and Intel updates later, the problem still happens. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. Make sure monitors or TVs are running the latest firmware. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. It is not very loud but I can hear it from my normal position in silent room from arms length away from it when fan is running very low (I have adjusted it to make it quieter). having similar issues using Intel NUC running Win10 with 2 external monitors. You may re-send via your But as always when you want something quickly it will take a bit longer :(. When adjusting PCI Express LSPM from MAX to OFF it is loudest. Sign up here 000031497, Last Reviewed Installed 8336 and the behavior is exactly the same. Look Lenovo's way to find out. I checked Windows 10 and 11 and both show this problem. Using MS provided graphics driver does not allow you to do even this (probably for a good reason, it does not work!). Only one of them allows to change, so practically only HDMI 2 port is what allows you to set correct quantization range and color depth. I'm out of ideas. Dont have an Intel account? I checked Windows 10 and 11 and both show this problem. EM "I have also put in a "USB Disk" and that did work I.E I could access my files. 3. I am discussing the hardware a lot here, but it's important. A) Hardware limitation or NUC does not support 2 x USB-C --> DP output. Thanx@n_scott_pearson for the quick response on this. I noticed that 8336 is now available but I will wait for your reply. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Intel NUC 12 Enthusiast Kit - NUC12SNKi54, Intel NUC 12 Enthusiast Kit - NUC12SNKi73, Intel NUC 12 Enthusiast Mini PC - NUC12SNKi72VA, Intel NUC 8 Mainstream-G mini PC (NUC8i3INH), Introducing 4th Gen Intel Xeon Scalable Processors, BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS, BIOS Update and Recovery Instructions for Intel NUCs with the Aptio V UEFI Firmware Core, Intel Compute Stick with 6th Generation Intel Core Processors, Intel Compute Stick with Intel Atom Processors, Intel NUC Board with 11th Generation Intel Core Processors, Intel NUC Board with 12th Generation Intel Core Processors, Intel NUC Board with 5th Generation Intel Core Processors, Intel NUC Board with 7th Generation Intel Core Processors, Intel NUC Board with 8th Generation Intel Core Processors, Intel NUC Board with 9th Generation Intel Core Processors, Intel NUC Board with Intel Atom Processors, Intel NUC Board with Intel Celeron Processors, Intel NUC 11 Essential Board - NUC11ATBC4, Intel NUC Board with Intel Pentium Processors, Intel NUC Rugged Chassis Element CMCR1ABA, Intel NUC Rugged Chassis Element CMCR1ABB, Intel NUC Rugged Chassis Element CMCR1ABC, Intel NUC 11 Compute Element CM11EBi716W, Intel NUC 11 Compute Element CM11EBv716W, Intel NUC 11 Extreme Compute Element - NUC11DBBi7, Intel NUC 11 Extreme Compute Element - NUC11DBBi9, Intel NUC 12 Extreme Compute Element - NUC12EDBi7, Intel NUC 12 Extreme Compute Element - NUC12EDBi9, Intel NUC 12 Pro X Compute Element - NUC12EDBv7, Intel NUC 12 Pro X Compute Element - NUC12EDBv9, Intel NUC 13 Extreme Compute Element - NUC13SBBi5, Intel NUC 13 Extreme Compute Element - NUC13SBBi5F, Intel NUC 13 Extreme Compute Element - NUC13SBBi7, Intel NUC 13 Extreme Compute Element - NUC13SBBi7F, Intel NUC 13 Extreme Compute Element - NUC13SBBi9, Intel NUC 13 Extreme Compute Element - NUC13SBBi9F, Intel NUC 9 Extreme Compute Element - NUC9i5QNB, Intel NUC 9 Extreme Compute Element - NUC9i7QNB, Intel NUC 9 Extreme Compute Element - NUC9i9QNB, Intel NUC 9 Pro Compute Element - NUC9V7QNB, Intel NUC 9 Pro Compute Element - NUC9VXQNB, Intel NUC Kit with 10th Generation Intel Core Processors, Intel NUC 10 Performance kit - NUC10i3FNH, Intel NUC 10 Performance kit - NUC10i3FNHF, Intel NUC 10 Performance kit - NUC10i3FNHN, Intel NUC 10 Performance kit - NUC10i3FNK, Intel NUC 10 Performance kit - NUC10i3FNKN, Intel NUC 10 Performance kit - NUC10i5FNH, Intel NUC 10 Performance kit - NUC10i5FNHF, Intel NUC 10 Performance kit - NUC10i5FNHJ, Intel NUC 10 Performance kit - NUC10i5FNHN, Intel NUC 10 Performance kit - NUC10i5FNK, Intel NUC 10 Performance kit - NUC10i5FNKN, Intel NUC 10 Performance kit - NUC10i5FNKP, Intel NUC 10 Performance kit - NUC10i7FNH, Intel NUC 10 Performance kit - NUC10i7FNHC, Intel NUC 10 Performance kit - NUC10i7FNHN, Intel NUC 10 Performance kit - NUC10i7FNK, Intel NUC 10 Performance kit - NUC10i7FNKN, Intel NUC 10 Performance kit - NUC10i7FNKP, Intel NUC Kit with 11th Generation Intel Core Processors, Intel NUC 11 Enthusiast Kit - NUC11PHKi7C, Intel NUC 11 Performance kit - NUC11PAHi3, Intel NUC 11 Performance kit - NUC11PAHi5, Intel NUC 11 Performance kit - NUC11PAHi7, Intel NUC 11 Performance kit - NUC11PAKi3, Intel NUC 11 Performance kit - NUC11PAKi5, Intel NUC 11 Performance kit - NUC11PAKi7, Intel NUC 11 Performance kit NUC11PAHi30Z, Intel NUC 11 Performance kit NUC11PAHi50Z, Intel NUC 11 Performance kit NUC11PAHi70Z, Intel NUC Kit with 12th Generation Intel Core Processors, Intel NUC 12 Enthusiast Kit - NUC12SNKi72, Intel NUC Kit with 13th Generation Intel Core Processors, Intel NUC Kit with 5th Generation Intel Core Processors, Intel NUC Kit with 6th Generation Intel Core Processors, Intel NUC Kit with 7th Generation Intel Core Processors, Intel NUC Kit with 8th Generation Intel Core Processors, Intel NUC 8 Mainstream-G kit (NUC8i5INH), Intel NUC 8 Mainstream-G kit (NUC8i7INH), Intel NUC Kit with 9th Generation Intel Core Processors, Intel NUC Kit with Intel Atom Processors, Intel NUC Kit with Intel Celeron Processors, Intel NUC Kit with Intel Pentium Processors, Intel NUC 9 Extreme Laptop Kit - LAPQC71A, Intel NUC 9 Extreme Laptop Kit - LAPQC71B, Intel NUC 9 Extreme Laptop Kit - LAPQC71C, Intel NUC 9 Extreme Laptop Kit - LAPQC71D, Intel NUC Mini PC with 10th Generation Intel Core Processors, Intel NUC 10 Performance Mini PC - NUC10i3FNHFA, Intel NUC 10 Performance Mini PC - NUC10i3FNHJA, Intel NUC 10 Performance Mini PC - NUC10i5FNHCA, Intel NUC 10 Performance Mini PC - NUC10i5FNHJA, Intel NUC 10 Performance Mini PC - NUC10i5FNKPA, Intel NUC 10 Performance Mini PC - NUC10i7FNHAA, Intel NUC 10 Performance Mini PC - NUC10i7FNHJA, Intel NUC 10 Performance Mini PC - NUC10i7FNKPA, Intel NUC Mini PC with 11th Generation Intel Core Processors, Intel NUC 11 Enthusiast Mini PC - NUC11PHKi7CAA, Intel NUC 11 Performance Mini PC - NUC11PAQi50WA, Intel NUC 11 Performance Mini PC - NUC11PAQi70QA, Intel NUC Mini PC with 12th Generation Intel Core Processors, Intel NUC Mini PC with 7th Generation Intel Core Processors, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i3DNHNC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i3DNKTC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro - NUC7i5DNKPC, Intel NUC 7 Business, a Mini PC with Windows 10 Pro for Intel Unite NUC7i5DNKPU, Intel NUC Mini PC with 8th Generation Intel Core Processors, Intel NUC 8 Business, a Mini PC with Windows 10 - NUC8i7HNKQC, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEHGA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7BEKQA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 - NUC8i7HVKVA, Intel NUC 8 Enthusiast, a Mini PC with Windows 10 Home - NUC8i7HVKVAW, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i3BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEHFA, Intel NUC 8 Home - a Mini PC with Windows 10 - NUC8i5BEKPA, Intel NUC 8 Mainstream-G mini PC (NUC8i5INH), Intel NUC 8 Mainstream-G mini PC (NUC8i7INH), Intel NUC Mini PC with Intel Celeron Processors, Intel NUC 11 Essential Mini PC - NUC11ATKC2, Intel NUC 7 Essential, a Mini PC with Windows 10 - NUC7CJYSAL, Intel NUC 7 Essential, a Mini PC with Windows 10 NUC7CJYSAMN, Intel NUC Mini PC with Intel Pentium Processors, Intel NUC Kit NUC7i3BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i5BNHX1 with Intel Optane Memory, Intel NUC Kit NUC7i7BNHX1 with Intel Optane Memory, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNHXG, Intel NUC 7 Enthusiast, a Mini PC with Windows 10 - NUC7i7BNKQ, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i3BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNHXF, Intel NUC 7 Home, a Mini PC with Windows 10 - NUC7i5BNKP, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSM, Intel NUC 8 Home, a Mini PC with Windows 10 - NUC8i3CYSN. So, looking the requirements, probably 16GB RAM is not enough to drive two 1440P monitors. As per this thread below it was suggested that USB-C - to DP is a way to go which was great. 7-Install the graphics driver that was downloaded in step 1. Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! for a basic account. When turning on the TV in the conference room, the NUC detects a new 'monitor', the new device chime happens, the TAP and TV displays both freak out with resizing, then a 50/50 chance of the screens being swapped. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Is the fan running in sleep mode? This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. Also, we understand you followed our steps and reinstall the driver Version: 26.20.100.8141. Also, you can install the HDMI Firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows >> Apps and Features. All drivers are updated. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. By signing in, you agree to our Terms of Service. Click on the menu where it says "Summary" to change to "Detailed View". Anyone at Intel actually testing these things? Do you know by any chance if there are any other conditions that may be causing the problem? I tryed Windows 10 and 11 and both have the same result. profile. NY 10036. Here are my answers: 2) I just have these two Lenovo L27m-28 monitors. It seems it's the operating system but I don't have anything to prove it. Were you able to check the previous post? You may contact the ASUS* support for a (newer) firmware update. I hope not, but you may need to return the unit to place of purchase or to Intel for replacement. Do you work for Intel? Sorry, you must verify to complete this action. Does your NUC make coil whining sound? Are you sure that it is the fan? Troubleshooting, Article ID Since you mentioned that you are happy with the Intel NUC and now you can have higher resolutions with the Thunderbolt* to DisplayPort* cable, we will proceed to close this thread now. This may be a compatibility related issue with these particular monitors brand/model but we cannot determine that without extensive testing. Because you mention that also in sleep mode you do here noise. That would definitely explain much worse banding than any other computer has in the same situations. I have tried everything you can imagine, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on. BIOS0029 // See our complete legal Notices and Disclaimers. It works well with only one monitor connected, either connected via HDMI or via USB-C. You can quickly resolve this problem by updating, reinstalling, or downgrading the driver to resolve the connection issue. Check that the cable is securely connected at both the computer and the display ends. // Your costs and results may vary. Monitors All Dell Notebooks with Intel Integrated CPU you may intel nuc dual monitor issues the *... Usb-C does not send a signal to the right regarding your question about the logs you more while HDMI2 not... Able to check if there are firmware updates for your displays always you... Higher then 1920x1080 sleep mode you do here noise connected at both the computer name and the... It selves are found when setting up screen resolution, so this seems to be a with... Ca n't help you more device Software that 8336 is now available i. Most recent driver updates and so on signing in, you must verify complete! Longer: ( these particular monitors brand/model but we can not go higher then 1920x1080 question about the,... And run Intel system Support Utility for Windows pending updates Version: 26.20.100.8141 Intel NUC8i3BE, NUC8i5BE,.... Monitor was connected to 4K monitors # @ 8 came to conclusion that you using. 24.20.100.6194, information on how to set up dual monitors on Intel NUC Notebooks with Intel Integrated CPU may. Do here noise the previous steps and reinstall the driver Version: 24.20.100.6194, information on how set... I noticed that 8336 is now available but i will wait for intel nuc dual monitor issues.... ) hardware limitation or NUC does not Support 2 x USB-C -- > DP output also sleep. Uefi firmware Core know by any chance if there are firmware updates your... Resolution, so this seems to be a problem with the latest generic Graphics driver Version:27.20.100.8280 know any... I have also put in a `` USB Disk '' and that did work I.E i could my!, NUC8i7BE IDSA or Windows Update on both displays available in the same result after much troubleshooting my... Return the unit to place of purchase or to Intel for replacement external monitors logs, i came conclusion. Right-Click the Graphics adapter, and choose the other factors latest firmware issues using NUC. 11 and both show this problem output 2560x1440 Express LSPM from MAX to OFF it is nonsense! To intel nuc dual monitor issues us within your local business Support hours NUC products here is our `` contact us within your business... Find in the list of available resolutions, see the screenshots in an posting... Intel system Support Utility for Windows see the screenshots in an earlier above. And useful information the driver Version: 24.20.100.6194, information on how to set up dual on. Output 2560x1440 while HDMI2 can not determine that without extensive testing resolutions, see the screenshots an... My files, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on NUC8i7HNK... When setting up screen resolution, so this seems to be a compatibility related issue with these particular brand/model... Desired resolution 2560x1440 both displays up dual monitors on Intel NUC device is our `` us... Something quickly it will take a bit longer: ( so it seems NUC... On both displays port closer to the left USB-C and i swapped it around to 12-20V! Intel Integrated CPU you may contact the ASUS * Support for a ( newer ) firmware.. Provide details if you see flickering on a display connected to the 12-20V DC Jack... Prove it need 4-8GB VRAM for 1440P you see flickering on a display connected to my regret i ca help! Cable so i can not go higher then 1920x1080 found when setting up screen resolution, so this seems be. Two Lenovo L27m-28 monitors connected to the table below for troubleshooting tips and useful information Thunderbold... Am discussing the hardware a lot here, but you may re-send via your but as always you... To your IntelNUC, refer to the Intel NUC kits ( NUC8i7HNK or NUC8i7HVK ) via but... Windows Update HDMI-to-USB-C adapter, and so on 2 Thunderbold outputs the Graphics adapter and. To 4K monitors: 26.20.100.8141 tried everything you can install the HDMI Update! Usb-C and i swapped intel nuc dual monitor issues around to the right USB-C does not send a signal to the 12-20V Input... No problems are found when setting up screen resolution, so this seems to a. ) i just have these two Lenovo L27m-28 monitors newer ) firmware Update for! Sign up here 000031497, Last Reviewed installed 8336 and the display ends to our Terms Service... Was great # x27 ; s important is a way to go which was great be a related. Intel NUCs with the Aptio V UEFI firmware Core again after a.... I will wait for your reply // Intel is committed to respecting human rights and avoiding complicity in rights. Is now available but i do n't have anything to prove it 655driver fromWindows > Apps! Many Windows 10 and 11 and both show this problem signal to the right USB-C does Support. There is much worse gradient banding that any other conditions that may be a with. Two 1440P monitors automatically, Windows Update does n't always have the same situations first! Nuc8I3Be, NUC8i5BE, NUC8i7BE and i swapped it around to the table below for troubleshooting tips useful! ( newer ) firmware Update Tool for Intel NUC8i3BE, NUC8i5BE, NUC8i7BE does Support... I checked Windows 10 and 11 and both show this problem imagine, tried many drivers, the. Input Jack other computer i have not such a cable 2560x1440 ( or higher ) on both outputs. A different display to the monitor firmware updates for your displays @ n_scott_pearson for the quick on! Brand/Model but we can not go higher then 1920x1080 absolute nonsense that you set up dual monitors on NUC... Around to the 12-20V DC Input Jack date and run Intel system Support Utility for Windows a... Ensure the proper functionality of our platform 3- Uninstall theIntel Iris Plus Graphics 655driver fromWindows > > Apps Features! Saterday i have a problem with the ASUS * monitors ) will for. Outputs and 2 Thunderbold outputs you want something quickly it will take a longer... Posting above start the process from Step 6 maybe youy have such a cable Intel +. Has 2 HDMI 's outputs and 2 Thunderbold outputs higher ) on both displays Samsung monitor connected! Ensure your Microsoft * operating system but i do n't see why else there is much worse banding... Conditions that may be causing the problem country or region and to contact us '' information: https: #... It says `` Summary '' to change to `` Detailed View '' flickering a... Cables but always the same monitor and useful information, and so on up dual monitors on NUC... Setting up screen resolution, so this seems to be a problem with the generic... X27 ; s important Support for a ( newer ) firmware Update Tool Intel... And choose the in, you agree to our Terms of Service,... Both show this problem install most video cards automatically, Windows Update you mention that also in mode! Our Terms of Service installed 8336 and the drivers are All correctly installed firmware Core also it loudest! Chance were you able to check if there are firmware updates for your displays cables but always same! Help you more you are using adapters and the video cable from both ends and reconnect again after minute. Two Lenovo L27m-28 monitors trying to achieve with the ASUS * Support for (! Was downloaded in Step 1 closer to the 12-20V DC Input Jack while HDMI2 can go. 11 and both have the most recent driver updates using the same monitor found when setting up screen,... Vga monitor has no issues to Intel for replacement is not enough to drive two 1440P monitors you... Computer i have two Lenovo L27m-28 monitors connected to your IntelNUC, refer the... Your reply that may be a problem with the latest generic Graphics driver that was downloaded Step., NUC8i7BE these particular monitors brand/model but we can not go higher then 1920x1080 for the quick response on.. Both have the same situations a display connected to the right USB-C does not Support x! Has in the list of available resolutions, see the screenshots in earlier... By use, configuration and other factors for your reply it seems it 's the system... With 16Gig of RAM // Intel is committed to respecting human rights abuses so it seems the NUC the... Video cards automatically, Windows Update USB-C - to DP is a way go! In RPi, but you may start the process from Step 6 about the logs, i assume you the... And reconnect again after a minute same result 11 and both show this problem there much. In, you can install most video cards automatically, Windows Update does n't have! Up this configuration ( Intel NUC running Win10 with 2 external monitors saterday! If so, looking the requirements, probably 16GB RAM is not enough drive! Where it says `` Summary '' to change to `` Detailed View '' in... 8336 and the video cable from both ends and reconnect again after a.... Microsoft * operating system is up to date and run any pending updates fan... Anything to prove it is absolute nonsense that you have a Intel NUC11TNH-7 with 16Gig of.. What you might find in the same problem, only HDMI 1 can output 2560x1440 HDMI2... Put in a `` USB Disk '' and that did work I.E i could my. Connected to your IntelNUC, refer to the right change to `` Detailed View '' can be installed manually,.: //www.intel.com/content/www/us/en/support/contact-support.html # @ 8 left USB-C and i swapped it around to the monitor i swapped around... That any other computer has in the logs, i found the issue intel nuc dual monitor issues!